Trusted By Leading Organizations

Why Choose Our Loyalty Management Software?

Our loyalty program management software is a comprehensive loyalty system software for channel partners and influencers, delivered as a loyalty program SaaS with flexible enrollment, loyalty points software for instant payouts, loyalty engine for analytics, and customer loyalty software capabilities that scale with your business growth.

Multi-Channel Enrollment – Self-registration, referrals, backend upload, API integration with automated KYC validation (PAN/Aadhaar).

3 Transaction Methods – QR code scanning, invoice upload with approval workflow, and DMS/ERP integration for automated data sync.

Intelligent Point Engine – Our loyalty card software provides configurable tiers, slabs, quarterly calculations, point expiry rules, and 194R TDS compliance automation.

Instant Payouts – Direct UPI/bank transfer via Cashfree integration with real-time processing for immediate rewards.

Comprehensive Analytics – Real-time dashboards tracking member growth, active/inactive users, point allocation, redemption trends, and liability tracking.

Multi-Channel Communication – WhatsApp, SMS, email, push notifications with automated triggers for birthdays, targets, point expiry, and scheme updates.

Gamification & Engagement – Leaderboards (state/region/all-India), spin the wheel, scratch cards, badges, and tier progress bars to drive participation.

Enterprise-Grade Support – Complete program management services, fast 4-hour critical issue resolution, and dedicated support team throughout your subscription.

How Our Loyalty Management Software Works

Our loyalty management software provides a complete ecosystem with role-based interfaces for Admins, Members, and Field Managers, with comprehensive tools for enrollment, transactions, redemptions, and program analytics.

Member Enrollment & Management
Transaction Capture & Approval
Point Allocation & Analytics
Mobile Apps for Members & Admins
Redemption & Rewards Catalog

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Complete Loyalty Program Experience for Members

Our loyalty program management software and loyalty system software empower channel partners, influencers, and retailers to easily earn, track, and redeem rewards through an intuitive mobile app. This client loyalty program enables members to self-register, scan QR codes, upload invoices, browse rewards, and redeem instantly via UPI using our loyalty software platform. Behind this seamless member experience is a powerful Admin Portal built by leading loyalty software providers that gives program managers complete control over enrollment, approvals, point allocation, and analytics.

1Quick & Easy Enrollment for Members

Joining your loyalty program is effortless. Channel partners and retailers can enroll themselves via the mobile app in minutes, with multiple enrollment options designed for ease and flexibility. The system guides members through KYC verification, tier assignment, and account setup—all from their smartphones.

Dashboard Metrics & Overview

Member Overview Cards: Total Members Enrolled, Active Members (transacted in last 90 days), Inactive Members, Pending KYC Approvals, Members by Tier (Bronze/Silver/Gold/Platinum)
Enrollment Analytics: New enrollments this month, Enrollment source breakdown (self-registration, referrals, backend upload, API integration), Conversion rate from registration to first transaction
Quick Actions: Add New Member, Bulk Upload Members, Approve Pending KYC, Assign Tiers, Export Member Data - all accessible with one click from the loyalty management dashboard
Recent Activities Feed: Real-time stream showing new enrollments, KYC approvals, tier upgrades, referral completions, and member status changes across your loyalty program ecosystem
Geographic Distribution: State-wise and region-wise member distribution with heatmaps, helping you identify high-potential markets for your channel loyalty program

Multi-Channel Enrollment Management

Our loyalty management software supports four enrollment methods, each with automated validation and approval workflows:

Self-Registration: Members sign up via mobile app or web portal with mobile OTP verification, PAN card upload for KYC, bank account details for payouts, and referral code entry. Admin reviews and approves within 24-48 hours with duplicate detection.
Referral Program: Existing members share unique referral links, new members enter referrer code during signup, system auto-validates referral chain, referrer earns bonus points upon referee's first transaction, with fraud detection for circular referrals.
Backend Bulk Upload: Admin uploads Excel file with member details (name, mobile, email, PAN, bank account, shop address), system validates data format and checks for duplicates, bulk KYC approval workflow, auto-sends welcome SMS/WhatsApp to enrolled members.
API Integration: Real-time sync with your DMS (Distributor Management System) or ERP, automatic member creation when new dealer/retailer is added, field mapping configuration (DMS fields → loyalty platform fields), webhook support for bidirectional updates.
KYC Validation: PAN verification via government APIs, Aadhaar-based eKYC integration (optional), bank account verification via penny drop, document upload with admin review portal, rejection reasons with member notification for corrections.

2Stay Engaged: Gamification & Rewards

Beyond earning and redeeming, members stay motivated through exciting gamification features. Compete on leaderboards (state, region, all-India rankings), spin the wheel for bonus points, scratch digital cards on milestones, earn badges for achievements, and receive personalized birthday bonuses and scheme updates via WhatsApp, SMS, and push notifications.

Multi-Channel Communication Hub

Reach members on their preferred channel with rich, interactive messages:

WhatsApp Business API Integration: Official WhatsApp Business account with green tick verification, rich message templates with images, buttons, and CTAs (approved by Meta), two-way conversations (members can reply, admin responds from dashboard), delivery and read receipt tracking, supports document sharing (PDF invoices, TDS certificates, program brochures).
SMS Gateway: Transactional SMS for OTP, transaction confirmations, point credit/debit alerts, promotional SMS for campaigns with DND filtering (only non-DND numbers), custom sender ID with your brand name, SMS templates with dynamic fields {name}, {points}, {tier}, URL shortening for redemption links.
Email Communication: HTML email templates with responsive design (desktop + mobile optimized), personalized subject lines and content based on member data, attachment support for certificates, invoices, and reports, email open rate and click-through rate tracking, spam score checking before sending campaigns.
Push Notifications: Mobile app push notifications for Android and iOS, icon badge count for unread notifications, deep linking to specific screens (redemption catalog, point history, transaction details), notification scheduling and timezone-aware delivery, Do Not Disturb hours configuration (don't send between 10 PM - 9 AM).

Automated Triggers & Lifecycle Messaging

Set up automated messages triggered by member actions and program events, ensuring timely communication without manual intervention:

Welcome Series: Immediate welcome message upon enrollment with program overview, next-day message explaining how to earn points (QR scan, invoice upload), day 7 message with redemption catalog preview, day 30 message with first-month performance summary.
Birthday & Anniversary: Birthday wishes with bonus points or special discount voucher, program enrollment anniversary with loyalty appreciation message, automatic scheduling based on member DOB in profile database.
Milestone Achievements: Tier upgrade congratulations (Bronze → Silver → Gold → Platinum), threshold crossing alerts (10,000 points, 50,000 points, 1 lakh points earned), first transaction congratulations, first redemption celebration message with gamification (badge unlocked).
Point Expiry Warnings: 30-day advance notice for points expiring at quarter-end, 7-day urgent reminder to redeem before expiry, post-expiry message with total expired points (nudge to transact again), configurable expiry rules (6 months, 1 year, or custom period).
Inactivity Reactivation: 45-day inactivity message: "We miss you! Here's 500 bonus points", 90-day inactivity message with scheme update: "New redemption options added", 180-day high-risk churn message with personalized offer from relationship manager.
Scheme & Policy Updates: New reward added to catalog (WhatsApp broadcast with product image), scheme launch announcements (2x points on Category A for Q3), policy changes (TDS threshold update, tier criteria change), festive bonuses (Diwali special: triple points on all transactions).

Campaign Builder & Targeting

Create targeted campaigns with advanced segmentation and A/B testing to maximize engagement:

Segment Builder: Target by tier (send Platinum-exclusive offer), geography (state, region, city-level targeting), transaction behavior (high-value buyers, low redeemers), point balance (members with >10K points who haven't redeemed), enrollment source (referrals vs self-registered), custom filters (age group, profession, shop type).
Campaign Scheduling: Send immediately or schedule for future date/time, recurring campaigns (every Monday 10 AM for weekly leaderboard update), timezone-aware delivery (10 AM in member's local timezone), drip campaigns (Day 1: awareness, Day 3: education, Day 7: offer).
A/B Testing: Test two message variants (different subject lines, CTAs, images), 50-50 split or custom ratio (80-20 for cautious tests), auto-select winning variant based on open rate or click rate after 4 hours, apply winner to remaining audience automatically.
Campaign Analytics: Sent vs delivered vs failed counts with failure reasons, open rate and click-through rate (email, WhatsApp), conversion tracking (redemptions within 48 hours of campaign), unsubscribe rate monitoring, ROI calculation (campaign cost vs incremental transactions generated).

3Earn Points Effortlessly: 3 Transaction Methods

Earning points is simple and fast. Members have three convenient ways to submit transactions—scan QR codes on products, upload paper invoices via camera, or enjoy automatic sync from your existing DMS/ERP. Points are calculated instantly based on your tier and product category, with real-time notifications when points are credited.

Transaction Capture & Approval Workflow

Capture sales transactions through three flexible methods, each with built-in approval workflows to prevent fraud:

QR Code Scanning: Members scan product QR codes via mobile app, system captures product SKU, batch number, scan timestamp, and GPS location, admin reviews scan logs with duplicate detection, approve/reject with comments, approved scans auto-allocate points based on product-wise point configuration.
Invoice Upload: Members photograph paper invoices or upload digital invoices (PDF/JPG), OCR extracts invoice number, date, dealer name, product details, and amount, admin reviews extracted data in approval queue, can edit fields before approval, approved invoices trigger point calculation engine with configurable slab rules.
DMS/ERP Integration: Automatic daily/hourly sync of sales data from your existing systems, field mapping for invoice number, dealer code, product SKU, quantity, and invoice value, system auto-matches dealer code to member ID, points allocated without manual intervention, exception handling for unmatched records.

Intelligent Point Calculation Engine

Configure complex point allocation rules that match your business model, with support for tiers, slabs, quarterly calculations, and special schemes:

Tier-Based Allocation: Define tiers (Bronze/Silver/Gold/Platinum) with different point multipliers, automatic tier upgrades based on quarterly sales volume or total lifetime points, tier-specific bonus point schemes during festive seasons.
Slab Configuration: Set point slabs like ₹0-50K (0.5%), ₹50K-1L (1%), ₹1L-5L (1.5%), ₹5L+ (2%) of invoice value, supports progressive slabs (each slab calculated separately) or flat slabs (highest achieved slab rate applied to entire amount).
Quarterly Schemes: Run time-bound schemes (e.g., Q1 bonus: 2x points on Category A products), scheme stacking rules (allow/disallow combining multiple schemes), automatic scheme activation and deactivation on configured dates.
Product-Specific Points: Configure point values at SKU level, category level, or brand level, support for negative points (clawback on product returns), special launch product bonus points.
Custom Business Rules: Minimum order value for point eligibility, point caps per transaction or per month, cooling period between repeat transactions for same invoice.

TDS Compliance & Tax Management (194R)

Automated TDS compliance for loyalty rewards as per Section 194R of Income Tax Act, eliminating manual calculation errors:

Automatic Threshold Tracking: System tracks cumulative rewards per member per financial year (April-March), alerts when member approaches ₹20,000 threshold (TDS applicability limit), displays TDS-applicable status on member profile.
TDS Deduction: Automatically deducts 10% TDS from point redemptions when threshold is crossed, option to collect member's PAN for lower TDS rate or TDS exemption certificate, real-time TDS calculation during redemption preview.
TDS Certificate Generation: Auto-generates Form 16A (TDS certificate) quarterly, members download certificates from mobile app or web portal, admin bulk export for filing TDS returns with Income Tax Department.
Compliance Reports: Monthly TDS liability report with member-wise breakup, quarterly TDS payment challans, annual Form 26Q preparation data export, audit trail for all TDS deductions and certificate issuances.

4Redeem Instantly: Payouts, Vouchers & Products

Comprehensive Rewards Catalog Builder

Create a diverse rewards catalog with instant payouts, vouchers, and physical products - all managed from one centralized platform in our loyalty management software:

Instant Payouts via Cashfree: Bank transfer and UPI payout options directly from the mobile app, real-time processing (funds credited within minutes), members enter bank account or UPI ID, system validates via penny drop, supports IMPS/NEFT/RTGS transfers with automatic payout reconciliation.
Digital Vouchers: Brand voucher catalog integration (Amazon, Flipkart, BookMyShow, Swiggy, Zomato, etc.), instant voucher code delivery via SMS/WhatsApp/email after redemption, voucher expiry tracking and validity management, bulk voucher procurement with vendor rate negotiation support.
Physical Products: Product catalog with images, descriptions, point values, and SKU codes, inventory management with stock level tracking and low-stock alerts, shipping address collection during redemption, dispatch tracking integration with courier partners (Delhivery, Blue Dart, etc.), delivery confirmation with member signature capture.
Custom Rewards: Gift cards, experience vouchers (hotels, travel, dining), white-labeled vouchers with your brand logo, tier-exclusive rewards (Platinum members get access to premium catalog), seasonal rewards for festivals (Diwali hampers, New Year gifts).

Redemption Request & Approval Workflow

Manage redemption requests with multi-level approval workflows and fraud prevention mechanisms:

Request Management Dashboard: View all redemption requests in centralized queue (pending, approved, rejected, fulfilled), filter by redemption type, member tier, date range, or point value, one-click approve/reject with mandatory comment field.
Approval Workflows: Auto-approval for payouts below threshold (e.g., ₹5,000), manual approval required for high-value redemptions, multi-level approval for physical products (admin approves → warehouse dispatches → courier delivers), rejection reasons with member notification and point refund.
Cashfree Payout Integration: Admin configures Cashfree API credentials in settings, system auto-creates payout beneficiary on first redemption, batch payout processing (approve 100 requests, trigger single API call), payout status tracking (initiated, processing, success, failed) with automatic retries on failure.
Fraud Detection: Flag suspicious redemption patterns (multiple redemptions within short time, same bank account used by multiple members), daily/weekly redemption limits per member, point balance verification before processing, audit log of all redemption approvals with admin username and timestamp.

Redemption Analytics & Liability Tracking

Track redemption trends and manage point liability to optimize your loyalty program budget:

Redemption Trends: Daily/weekly/monthly redemption volume and value, most popular reward categories and individual items, redemption rate (redeemed points / total points issued), average days from point earning to redemption (engagement velocity metric).
Point Liability Management: Total points issued vs total points redeemed, outstanding point liability (₹ value of unredeemed points), breakage analysis (points expired without redemption - revenue recognition), projected monthly redemption based on historical trends for budget planning.
Reward Cost Analysis: Cost per point redeemed for different reward types (payouts vs vouchers vs physical products), vendor commission and discount tracking, ROI calculation for loyalty program (incremental sales vs reward costs).
Member Redemption Behavior: Segment analysis (which tiers redeem most frequently), time-to-redemption by member cohort, preferred reward types by geography/tier/age group, redemption drop-off analysis (members who stopped redeeming - churn indicator).

Mobile Application Features

Our loyalty management software includes native mobile applications for both Android and iOS, empowering channel partners, influencers, electricians, retailers, and admins to transact, redeem, and manage loyalty programs seamlessly from their smartphones with offline transaction capture.

Member Mobile App (Channel Partners & Influencers)

Dashboard & Profile

Personalized Dashboard: Welcome message with member name, current tier status with progress bar to next tier (Bronze/Silver/Gold/Platinum), available points balance with ₹ equivalent value, recent transactions (last 5 point credits)
Quick Action Cards: Scan QR Code, Upload Invoice, Browse Rewards, View Leaderboard - one-tap access to core features
Profile Module: Personal details (name, mobile, email, shop name, address), KYC status (PAN verified, Aadhaar linked, bank account verified), tier history with upgrade dates, referral code with share button (WhatsApp, SMS)
Real-Time Notifications: Push alerts for point credits, redemption approvals, tier upgrades, point expiry warnings, birthday bonuses, new scheme launches in this loyalty management platform
Tier Progress Widget: Visual progress bar showing points needed for next tier, tier benefits comparison (current vs next tier), estimated achievement date based on transaction velocity

Transaction Capture (3 Methods)

QR Code Scanner: Built-in camera scanner with flashlight toggle, scan product packaging QR codes or batch codes, captures product SKU, scan timestamp, GPS location, offline mode (stores scans locally, syncs when internet available), instant confirmation with estimated points (pending admin approval)
Invoice Upload: Camera interface with alignment guides for clear invoice photos, supports multiple formats (paper invoice photo, PDF upload, gallery selection), automatic image enhancement (brightness, contrast, rotation), OCR preview showing extracted invoice number, dealer name, date, amount, edit fields before submission, draft save functionality (upload later)
Transaction History: List view with transaction date, type (QR scan/invoice/DMS sync), invoice number, points earned, status (pending/approved/rejected), filter by date range, status, transaction type, rejection reason display with resubmit option

Rewards & Redemption Catalog

Rewards Catalog: Category tabs (Instant Payouts, Vouchers, Physical Products, Exclusive Rewards), product cards with images, point value, availability status, filter by category, point range, brand, search functionality, wishlist/favorites for later
Instant Redemption: UPI payout - enter UPI ID, verify via penny drop, instant transfer within minutes, Bank Transfer - select saved bank account or add new, IMPS/NEFT options, processing time indicator (2-24 hours), Voucher redemption - instant voucher code delivery via SMS/WhatsApp/email after approval
Physical Product Orders: Select product, enter/confirm delivery address with pincode serviceability check, track order status (order placed → dispatched → in transit → delivered), delivery partner tracking link integration, delivery confirmation with signature upload
Redemption History: Chronological list with redemption date, reward type, points redeemed, status (pending/approved/rejected/fulfilled), transaction ID for reference, download invoices/receipts, reorder favorite rewards with one tap

Gamification & Engagement

Leaderboards: Three leaderboard types (State, Region, All-India) with toggle switch, top 10 members with rank, name, profile pic, points earned this month, member's own rank display even if outside top 10, monthly reset with winner announcements, badges for top 3 positions
Spin the Wheel: Daily/weekly spin opportunity for bonus points or instant rewards, animated wheel with suspense build-up, guaranteed win mechanism (10-500 bonus points, discount vouchers, free spins), win history with total bonus points earned via spins
Scratch Cards: Earned after transaction milestones (every 10th transaction, tier upgrade), digital scratch animation (finger swipe to reveal), prizes include bonus points, voucher discounts, exclusive catalog access, expiry timer (scratch within 7 days)
Badges & Achievements: Badge gallery with locked/unlocked status, categories (Transaction Milestones, Tier Achievements, Referral Master, Early Adopter), badge details (title, description, unlock criteria, unlock date), share achievements on WhatsApp/social media

Communication & Support

Inbox Messages: Program announcements, scheme updates, personalized offers, point expiry reminders, tier upgrade congratulations, read/unread status, archive functionality
Referral Program: Unique referral link/code with QR code, share via WhatsApp, SMS, email with pre-filled message, referral leaderboard (top referrers), referral history (referee name, status, bonus points earned)
Help & Support: FAQ section with search, chat support (WhatsApp Business API integration), raise ticket with issue type selection (KYC, transaction, redemption, technical), ticket tracking with status updates, call support with click-to-call button
Program Information: How to earn points guide with video tutorials, tier benefits comparison table, redemption catalog preview, scheme details with validity dates, terms and conditions

Admin Mobile App (Field Managers & Program Admins)

Admin Dashboard

Quick Overview Cards: Pending Approvals count (transactions + redemptions + KYC), Today's Transactions value, New Members Today, Active Members This Month, Outstanding Point Liability (₹)
Direct Actions: One-tap access to Approve Transactions, Approve Redemptions, Review KYC, Add Member, View Analytics
Admin Profile: Admin name, role (Super Admin, Regional Manager, State Head), jurisdiction (all-India, specific states/regions), contact details

Transaction Approval Queue

Pending Approvals List: Card view with member name, transaction type (QR/Invoice/API), invoice details, amount, estimated points, submission date, priority flag (high-value transactions)
Approval Interface: Tap to expand transaction details, view uploaded invoice image with zoom/pan, OCR-extracted data with edit capability, GPS location map view, approve with one tap or reject with reason selection (duplicate, unclear image, mismatch)
Bulk Approval: Select multiple pending transactions (checkbox), bulk approve with single confirmation, filter by transaction type, date range, member tier, pending for >7 days
Offline Mode: Approve/reject transactions without internet, queued actions sync automatically when online, notification when sync completes

Member Management On-the-Go

Member Search: Search by name, mobile number, member ID, shop name, fast autocomplete suggestions, recent searches saved
Member Profile View: Complete member details (personal, KYC, bank account), transaction history with filtering, redemption history, tier progress, point balance with liability value
Quick Actions: Manual point adjustment (+/-) with reason field, tier upgrade/downgrade with effective date, suspend/reactivate member account, send push notification to member, call member with click-to-call
Add New Member: Simplified enrollment form (name, mobile, email, PAN, bank account), photo capture for KYC documents, duplicate detection before submission, instant SMS welcome message sent on approval

Analytics & Reports

Real-Time Dashboards: MTD (Month-to-Date) vs YTD (Year-to-Date) comparison, enrollment trends (daily, weekly, monthly graph), transaction volume and value charts, redemption trends with liability tracking, tier distribution pie chart
Regional Performance: State-wise and region-wise breakdown tables, top performing members list, inactive member alerts (no transaction in 90 days), growth rate percentages vs previous period
Export Reports: Download detailed reports in Excel or PDF format, date range selection, report type (members, transactions, redemptions, points ledger), email report to stakeholders with one tap
Target Tracking: Monthly enrollment targets vs actual achievement, transaction value targets vs actual, visual progress bars with percentage completion, weekly alerts for off-track metrics

Shared App Features

Secure Login: Role-based authentication with PIN, fingerprint, or face recognition
Unified Notifications: Push notifications for all activities and updates
Achievements Tracking: View earned badges, redemption history, and tier progress
Fast Performance: Optimized for low-latency interactions even on 3G networks

Our Latest Loyalty Management Apps

Experience our cutting-edge loyalty management apps built for leading enterprises. Available on both Android and iOS platforms with QR scanning, instant payouts, and gamification.

Signify Star Rewards

Electrician loyalty program for Signify (Philips Lighting) with star-based rewards and instant payouts

Crompton Saathi

Influencer and retailer loyalty program for Crompton with tier-based benefits and reward redemption

These apps showcase our expertise in building custom loyalty management solutions for enterprise clients worldwide.

Explore Our Complete Enterprise Solutions

Beyond Loyalty Management, 1Channel provides comprehensive software solutions for CRM, Sales Force Automation, Retail Merchandising, and Loyalty Management to power your entire business operations.

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Key Features & Benefits

Discover what makes our loyalty management software the best solution for channel partner programs, combining instant rewards, gamification, and enterprise-grade reliability.

💡 Fully Customizable: All features, reward tiers, and workflows can be tailored to your organization's specific loyalty program needs.

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Multi-Tier Reward Structure

Our loyalty program management software provides flexible tier system (Bronze/Silver/Gold/Platinum) with automatic upgrades based on quarterly sales volume or lifetime points. Configure tier-specific point multipliers using our loyalty points software, exclusive catalog access, and special scheme benefits to drive channel partner engagement.

Comprehensive Reports & Analytics

Enterprise-grade analytics dashboard with real-time reporting on member enrollment trends, transaction volume, redemption patterns, and point liability. Easy-to-understand metrics help track ROI and program effectiveness in your loyalty management platform.

3 Transaction Capture Methods

Flexible transaction submission with QR code scanning on products using loyalty card software, invoice upload via mobile camera with OCR extraction powered by our loyalty engine, and automated DMS/ERP integration. This loyalty system software includes admin approval workflow with fraud detection and duplicate prevention.

Gamification & Engagement

Exciting gamification with leaderboards (state, region, all-India rankings), spin the wheel for bonus points, scratch cards on milestones, badge achievements, and birthday bonuses to keep members motivated and actively participating in your loyalty program.

Instant Payout Integration

Our loyalty program SaaS delivers seamless Cashfree integration for instant UPI and bank transfer payouts. Members redeem points and receive money within minutes. Support for vouchers (Amazon, Flipkart, etc.) and physical product fulfillment with delivery tracking and confirmation.

Dedicated Mobile Apps

Separate mobile applications for members and admins on Android and iOS platforms. Members scan QR codes, upload invoices, browse rewards, and track points. Admins approve transactions, manage members, and view analytics on-the-go with offline mode support.

Automated Workflows

Smart automation across dashboard and analytics with real-time notifications for all activities. Automatic point calculation with TDS compliance, tier upgrades when thresholds are met, and point expiry warnings. Reduces administrative overhead in your loyalty management platform.

Multi-Channel Communication

Reach members via WhatsApp Business API, SMS, email, and push notifications with automated triggers for enrollments, point credits, tier upgrades, and scheme updates. Campaign builder with segmentation, A/B testing, and ROI tracking for targeted engagement.

KYC & Compliance Management

Automated PAN and Aadhaar verification via government APIs. Bank account validation through penny drop. TDS compliance per Section 194R with automatic threshold tracking, deduction calculation, and Form 16A generation for members and tax filing.

Referral Program Engine

Built-in referral system with unique codes for each member. Track referral chains, auto-validate new signups, reward referrers with bonus points after referee's first transaction. Referral leaderboards and fraud detection for circular referrals.

Enterprise-Grade Performance

High-performance architecture with fast backend processing, optimized API design, and minimal downtime. Capable of supporting large-scale deployments with thousands of members across multiple regions. Modular design allows painless future enhancements in this loyalty rewards program software.

Outstanding Support System

Rapid issue resolution with critical errors fixed within 4 hours. Transparent communication, efficient debugging, and proactive prevention of system disruptions. Complete team onboarding and training program delivered post-deployment with ongoing support for admins and members.

PRICING

We understand that every organization has unique loyalty program requirements. Our loyalty management software offers flexible pricing based on your selected features, program complexity, and number of members. No hidden charges - you only pay for what you need.

Every plan includes secure cloud hosting, mobile apps for Android & iOS, and complete training & support at no additional cost.

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Flexible Month-to-Month Billing

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With 1Channel, we've achieved 100% digitisation in sales team movement, order management, and inventory visibility, transforming the way we operate. The most beautiful thing about 1Channel is its ability to be completely customised to meet our organisation's unique requirements.

Vishwadeep Sharma

Grayforce Industries Ltd.

1Channel is one of the best CRM software for field teams. It helps us collect data from over 100 field salespeople across the Gulf region and send instant analytical reports. When we walk into the office in the morning, the automatic sales reports are already waiting in our mailbox.

Christian Gibbons

General Manager, Tad Network

Thanks to 1Channel SFA tool, we have managed to automate our manual sales process across Asia and Australia into a mobility-based solution, with details of every account over the cloud. Key account managers can see results, any time, across the region.

Anita Hemrajani

Associate Director, Pernod Ricard Asia

1Channel SFA tool has made a huge impact on our sales reports, making it easy to track number of customer visits with realistic numbers. The support has been excellent. I am glad to be working with the right partner who understands our requirements.

Mario Gibson Nadar

Manager – Training, Sugar Cosmetics

Before 1Channel CRM software, we evaluated many sales CRM apps and choose them over the others for the innumerable configuration options that meet our business requirements. It is now very easy for us to manage field sales operations in a simple click.

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1Channel Loyalty Management Software

Trusted By Leading Organizations

Why Choose Our Loyalty Management Software?

How Our Loyalty Management Software Works

Complete Loyalty Program Experience for Members

1Quick & Easy Enrollment for Members

Dashboard Metrics & Overview

Multi-Channel Enrollment Management

2Stay Engaged: Gamification & Rewards

Multi-Channel Communication Hub

Automated Triggers & Lifecycle Messaging

Campaign Builder & Targeting

3Earn Points Effortlessly: 3 Transaction Methods

Transaction Capture & Approval Workflow

Intelligent Point Calculation Engine

TDS Compliance & Tax Management (194R)

4Redeem Instantly: Payouts, Vouchers & Products

Comprehensive Rewards Catalog Builder

Redemption Request & Approval Workflow

Redemption Analytics & Liability Tracking

Mobile Application Features

Member Mobile App (Channel Partners & Influencers)

Dashboard & Profile

Transaction Capture (3 Methods)

Rewards & Redemption Catalog

Gamification & Engagement

Communication & Support

Admin Mobile App (Field Managers & Program Admins)

Admin Dashboard

Transaction Approval Queue

Member Management On-the-Go

Analytics & Reports

Shared App Features

Our Latest Loyalty Management Apps

Signify Star Rewards

Crompton Saathi

Explore Our Complete Enterprise Solutions

Customer Relationship Management

Sales Force Automation

Retail Execution Management

Sales Team Training Platform

Key Features & Benefits

Multi-Tier Reward Structure

Comprehensive Reports & Analytics

3 Transaction Capture Methods

Gamification & Engagement

Instant Payout Integration

Dedicated Mobile Apps

Automated Workflows

Multi-Channel Communication

KYC & Compliance Management

Referral Program Engine

Enterprise-Grade Performance

Outstanding Support System

PRICING

Customers Speak

Frequently Asked Questions

What is a loyalty management software?▼

What enrollment methods does your loyalty platform support?▼

How does the point calculation engine work?▼

Can members redeem points instantly?▼

What gamification features are included?▼

How does TDS compliance work for loyalty rewards?▼

Do you provide mobile apps for members and admins?▼

What transaction capture methods are supported?▼

How does the referral program work?▼

What communication channels are supported?▼

How quickly can critical issues be resolved?▼

Can we customize tier structures and point slabs?▼

What redemption options are available?▼

How does KYC validation work?▼

Will the platform scale as our program grows?▼

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